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Common Questions » FAQ’s

How do I order?

Simple add your desired items to your shopping cart and fill out the information on the check out page.

 

How do I order for my store?

For wholesale orders:

You may call us at 267.496.5111 or email us at inquiries@CherylAna.com

 

How do you ship?

We ship FedEx:

FedEx Standard (Up to 10 business days)

FedEx Express (2 Business Days)

FedEx Next Business Day

 

How does sizing run?

At CherylAna’s Atelier we understand, a wardrobe that fits you properly is the key to looking good. Follow these steps to make sure you’re ordering the size that’s right for you.

Use a measuring tape, over your underwear. Please wear proper foundations when taking your measurements .

BUST- Measure under your arms, around the fullest part of your bust.

WAIST- Measure around your waist at narrowest point (usually about your navel).
Keep one finger between the tape and your body.

LOW HIP- Stand with your heels together and measure around the fullest part of your hips.

0-2 … X Small

4-6 … Small

8-10 … Medium

12-14 … Large

 

How do I return or exchange?

At CherylAna…we hope that you are happy with the items you have selected. We will be happy to return/exchange unworn or defective merchandise within 14 days of delivery date. Returns/exchanges will not be accepted after 14 days. All merchandise must be returned in the original packaging with tickets attached.

Please see Returns & Exchange.

 

Are all garments hand made?

All garments at CherylAna organic atelier, are hand made with hand made designer details. Please allow a minimal of one week for your garment to be made.